Payment Policy

Last Updated: Dec15, 2025

At Lab Rat Gifts, we aim to provide a simple and secure checkout experience. This Payment Policy explains how payments are handled when you place an order through our website.

Accepted Payment Methods

We accept payment methods that are available and displayed during the checkout process.

Depending on availability, accepted payment methods may include:

• Visa
• Mastercard
• American Express
• Discover
• Other payment methods displayed at checkout

All available payment options will be shown before you complete your purchase.

Payment Authorization

When you place an order, your selected payment method must be successfully authorized before the order can be processed.

If your payment cannot be authorized or is declined, the order may not be completed. In such cases, please verify your payment information or contact your payment provider.

When You Are Charged

Payment is generally processed when you complete your purchase through our checkout.

Your order confirmation indicates that your order has been successfully received. If there is an issue with payment authorization, we may contact you or the order may not be processed.

Payment Security

We take reasonable measures to help protect payment and personal information during the checkout process.

Payment information is processed through secure payment services and providers. We do not request or ask customers to send complete credit card numbers, security codes, or passwords by email or other unsecured communication methods.

Pricing and Currency

Product prices and applicable charges are displayed during the shopping and checkout process.

Unless otherwise stated at checkout, prices are displayed in U.S. Dollars (USD).

The final amount payable will be shown before you submit your order.

Payment Errors

If you believe you have been charged incorrectly, please contact our customer support team as soon as possible.

When contacting us about a payment issue, please provide your order number and relevant transaction details. For your security, do not send your full payment card number or security code by email.

Refunds

If a refund is approved in accordance with our applicable return and refund terms, the refund will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider.

Questions About Payments

If you have questions about payment, checkout, or an order, please contact us:

Phone: (603) 890-3699 (Ext. 119)

Email: support@labratgifts.shop

Mailing Address:
12 N Wentworth Ave.
Londonderry, NH 03053
United States

We are happy to assist you with payment and order-related questions.