Shipping Policy

Last Updated: Dec 15, 2025

At Lab Rat Gifts, we work to process and ship orders as efficiently as possible. This Shipping Policy explains how orders are processed and shipped after a purchase is successfully placed through our website.

Order Processing

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Business days are Monday through Friday, excluding applicable holidays.

During periods of increased order volume, holidays, or circumstances outside our reasonable control, processing may take longer than the standard processing timeframe.

Shipping Time

After your order has been processed and shipped, standard delivery generally takes approximately 5–7 business days.

Please note that shipping times are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on the shipping destination, carrier operations, weather, holidays, and other circumstances outside our control.

Estimated Total Delivery Time

For standard orders, the estimated overall timeframe is:

• Order Processing: 1–3 business days
• Shipping: 5–7 business days
• Estimated Total: Approximately 6–10 business days

The shipping period begins after the order has completed processing and has been handed over to the shipping carrier.

Order Tracking

When tracking information is available for your shipment, it will be provided to you after your order has been shipped.

Please allow some time for tracking information to become active after the package has been transferred to the carrier.

Shipping Delays

Although we make reasonable efforts to ensure orders are processed and shipped within the stated timeframes, delivery delays may occasionally occur.

Delays may result from severe weather, carrier disruptions, holidays, incorrect or incomplete delivery information, or other circumstances beyond our control.

If your order appears to be delayed, please contact our customer support team and provide your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice that your shipping information is incorrect, please contact us as soon as possible. We will make reasonable efforts to update the information before the order is shipped, but changes cannot always be guaranteed once an order has entered processing or has been shipped.

Questions About Shipping

If you have any questions about your order or our shipping process, please contact us:

Phone: (603) 890-3699 (Ext. 119)

Email: support@labratgifts.shop

Mailing Address:
12 N Wentworth Ave.
Londonderry, NH 03053
United States

We are happy to assist you with questions regarding order processing, shipping, and delivery.